Recent Water Damage Posts

What to do When your Galesburg Home Floods

10/16/2020 (Permalink)

This home is under water due to the area being flooded. Let us take care of your home or business so you don’t have to. Call SERVPRO of East Kalamazoo today at (269)342-2366.

After the devastating floods in the Mid-Michigan area, we want to remind you that floods happen unexpectedly and can cause severe damage for your home or business. Storm damage through flooding can lead to property damage and ongoing mold problems, but the team at SERVPRO of East Kalamazoo have some tips to help:

SAFETY FIRST:  If there is standing water where electricity may be present, make sure that all electricity is turned off to the area to prevent electrocution. When in doubt, always contact a professional to help disconnect the power.

ACT FAST: When dealing with water damage, it is very important to take immediate action so that you can rescue as much as you can.

FIGHT MOLDGetting your home dried out as quickly as possible is critical to avoid mold from settling in. While things can dry out naturally, this is not guaranteed, and it may not be fast enough to prevent mold. Mold can spread quickly, so a minor mold infestation can quickly escalate into a major problem.

If water damage occurs in your Kalamazoo, MI home, call SERVPRO of East Kalamazoo. Don’t hesitate to call us at (269) 342-2366. Our crew makes water damage “Like it never even happened.”

Water in One Room Can Mean Water Damage in Other Rooms of Your Augusta, MI Home

10/9/2020 (Permalink)

This carpet was flooded by a leaky pipe Call SERVPRO of East Kalamazoo for your water and restoration needs today!

It starts out as a leaky air vent, bathroom mishap, or break room accident. Sometimes it’s what you don’t see that can cause extensive problems. Even the smallest amount of water damage can cause challenges. Water intrusions invade floors, ceilings, and walls to find the lowest point in your home’s structure. Water from an overflowing bathroom sink or other water incidents will search for pinhole crevices and cracks in your floors and walls looking for a way to travel down in the home. Surfaces such as wood, drywall, and carpet pull water away from plain sight and into the interiors of the structure of your home.

SERVPRO of East Kalamazoo professionals are trained in the cleanup and care of your home following a water intrusion. Whether the intrusion occurred from a small incident or a major water event, SERVPRO of East Kalamazoo specialists can help locate and remove hidden moisture. So, before you risk doing further damage by attempting to clean up the water yourself, call us at (269) 342-2366.

Water Heater Maintenance in your Kalamazoo, MI Home

10/9/2020 (Permalink)

Ceiling is leaking water because of a leaky roof If water damage occurs in your Kalamazoo, MI home, call SERVPRO of East Kalamazoo. Call us at (269) 342-2366 today!

Leaks within a home can cause extensive damage if unnoticed for a long period of time. Leaking water can seep into flooring, carpets, baseboards, and walls while moving throughout the structure. Please follow these water heater maintenance tips:

  • Before doing any maintenance on your water heater, shut off the power at the service panel.
  • Once every three months, drain one gallon of water from the tank. If you have hard water, do this every month to reduce sediment collecting in the bottom of the tank.
  • Once every two years, have your water heater inspected by a service technician.
  • Once every five years, have a service technician replace the anode rod.

If water damage occurs in your Kalamazoo, MI home, call SERVPRO of East Kalamazoo. Don’t hesitate to call us at (269) 342-2366. Our crew makes water damage “Like it never even happened.”

Even a Little Water can be Damaging in your Portage Home if Left Untreated

9/28/2020 (Permalink)

Dishwasher leaking water Call SERVPRO of East Kalamazoo today to quickly make water damages "Like it never even happened."

A mop and common household cleaning products may not be enough for black water intrusions in your home. SERVPRO of East Kalamazoo is trained to safely clean and restore your home, utilizing the following procedures:

  • Identify the source/type of water
  • Measure temperature and humidity for drying analysis
  • Survey the extent of damage and inspect the premises
  • Perform emergency water extraction
  • Move and block furniture
  • Provide floor service
  • Inspect carpet pad/carpet and provide service
  • Apply necessary treatments (disinfectants/deodorization
  • Using drying equipment and monitor drying
  • Dispose of refuse

Before you risk your health by attempting to clean up the mess yourself, call SERVPRO of East Kalamazoo at (269) 342-2366. Our 24-hour response team ensures we arrive to your home quickly to make water damages “Like it never even happened.”

Don’t Let Undiscovered Leaks Damage your Augusta, MI Home

9/7/2020 (Permalink)

Water droplets with SERVPRO logo Call SERVPRO of East Kalamazoo for your water and restoration needs today!

Undiscovered leaks and moisture build-up can cause damage to the floors, walls and ceilings of your home, leading to soft dry wall, warped floors and ceilings, or more serious problems. Although the damage may go unnoticed for an extended period of time, proper cleanup is vital to the restoration of personal belongings and your property. Follow these maintenance tips to help prevent undiscovered leaks from damaging your home:

  • Inspect the water supply connector on dishwashers annually. Replace if bulging or you are unable to straighten out any kinks.
  • Each year, check that the water supply hose on your washer is not kinked, bent or leaking.
  • Once per year, pull your refrigerator away from the wall and check the copper piping and water line for leaks.

If flooding occurs in your home call SERVPRO of East Kalamazoo at (269) 342-2366. We are always here to help!

Emergency Tips for Water Damage in your Vicksburg, MI Home

9/1/2020 (Permalink)

A flooded living room This flooded home was caused by a leaky pipe

These Emergency Tips will assist you in taking the proper action until your SERVPRO of East Kalamazoo Professional arrives. Please follow the following DOs and DON’Ts to help reduce water damage and to increase the chances of a successful restoration.

DOs

  • Shutoff the source of water if possible or contact a qualified party to stop the water source
  • Remove as much excess water as possible by mopping and blotting
  • Wipe access water from wood furniture after removing lamps and tabletop items

DON’Ts

  • Enter rooms with standing water where electrical shock hazards may exist
  • Leave books, newspapers, magazines, or other colored items on wet carpets or floors to cause staining
  • Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water

If water damage occurs in your home, call SERVPRO of East Kalamazoo at (269) 342-2366. We are always here to help!

Flooding in Your Climax, MI Home

12/9/2019 (Permalink)

Inside of home flooded with water. SERVPRO of East Kalamazoo is always here for you. Call our team at (269)342-2366 for your water damage clean up.

SERVPRO of East Kalamazoo understands that water damage can be devastating to your home. Floods are one of the most common natural disasters in our area. They are usually a result of water tables rising, causing rivers and lakes to overflow. A preparation plan can help keep you and your family safe. When preparing for a flood, here are some things to keep in mind. 

  • Check your insurance policy for flood coverage.
  • Practice an evacuation plan.
  • Know your risk of flooding.
  • Never walk or drive in flood water. Moving water can knock you down or sweep you away. 

SERVPRO of East Kalamazoo takes care of your home, so you can focus on your family. Our 24 hour emergency response team ensures that we arrive on site quickly. Call us at (269)342-2366 for your water damage clean up.

Don't Attempt to Suck up Water with your Household Vacuum

10/18/2019 (Permalink)

Vacuum Don't ruin your vacuum! Let us do the dirty work for you. Call us at (269)342-2366

If you have standing water, don’t attempt to vacuum it up with your household vacuum. Regular vacuum cleaners weren’t intended to pick up water. Trying to suck up the water can cause damage to your machine. If you don’t own a wet/dry vacuum cleaner and you have standing water in your home or business, don’t worry!

Certified Equipment 

SERVPRO of East Kalamazoo uses extractors to remove excess water from floors following a flood, storm, or even a busted pipe. Our extractors are mounted to the truck or portable to allow better access inside structures. When the water is extracted quickly, the area can usually be dried much quicker.

Effective and Efficient Drying

Not only do we extract the water but we ensure everything has been dried thoroughly. We have drying down to a science... literally. The properties of temperature, humidity, vapor pressure, and dew point are measured to evaluate air conditions which help our technicians create the proper atmosphere for more efficient drying.

What to Expect When You Call East Kalamazoo about Water Damage in Your Scotts, MI Home:

10/11/2019 (Permalink)

Overflowing dishwasher Call SERVPRO of East Kalamazoo at (269) 342-2366.

In the instance that you acquire water damage in your Scotts, MI home, call SERVPRO of East Kalamazoo. We are available to you 24/7 for your convenience and peace of mind. We understand that this is a stressful time for you. Your home has suffered a loss and you are scrambling to figure out what needs to be done. Do us a favor, stop and take a breather. Let us take it from here.

When you call to report your water damage, there are specific questions you will be asked concerning your mitigation emergency. These questions are important to have answered in order to properly care for your needs. You will be asked to provide your contact information and a description of the incident.

Other questions you may be asked:

  • What is the source of damage?
  • How many rooms are affected?
  • Is there standing water?
  • Is water and electricity available at the home?

This can help us determine what size crew and equipment we need to bring. We will be here with you every step of the way to help you through this process. Call SERVPRO of East Kalamazoo at (269) 342-2366.

A pipe burst causing major flooding in this Galesburg, MI home.

10/11/2019 (Permalink)

Water damaged carpet and chairs Two inches of water caused major damage to this Dowagiac, MI basement.

Water damage in your home can be bad.  There's no such thing as a small disaster.  Especially when the water you don't see contains bacteria - or causes mold, rot and other unseen damage.  Unseen water can create much larger issues later.  So before you try to clean it up yourself, consider how this will affect your property if you do it wrong.  

SERVPRO of East Kalamazoo understands how disruptive unseen water damages can be for your entire family.  For this reason, SERVPRO of Kalamazoo offers 24 hour emergency response, and, under normal circumstances, will have trained, uniformed technicians on-site of a water damage within four hours to begin emergency mitigation services.  Call East Kalamazoo for all of your water and fire damage services at 269-342-2366

Undetected water damage in Richland, Michigan

9/30/2019 (Permalink)

Water damaged floor Undetected water damage caused mold to grow in this Richland, Michigan home.

Any water damage in your home is bad.  There’s no such thing as a small disaster, especially when the water you don’t see contains bacteria – or causes mold, rot and other unseen damage.  SERVPRO of East Kalamazoo understands how disruptive unseen water damages can be for your entire family.  For this reason, we offer 24-hour emergency response.

This Richland, Michigan homeowner contacted SERVPRO of East Kalamazoo when they noticed an unfamiliar odor.  More than just concerns were growing.  Our crews responded quickly with a full line of water cleanup and restoration services, helping the homeowner regain control while drying, deodorizing and protecting their home and belongings.  If you feel like your home could have some undetected water damage, call SERVPRO of East Kalamazoo at 269-342-2366, where we make water damage “Like it never even happened.”

What to do until help arrives

9/10/2019 (Permalink)

Wet carpet at business Do's and don't in a commercial water damage in Vicksburg, MI.

What to do until help arrives on a water damage in your home or business. 

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!
  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.
  • Call SERVPRO of East Kalamazoo for all of your water and fire damage needs at 269-342-2366

Avoid Water Damage in Your Augusta, MI Home with These Easy Tips

9/4/2019 (Permalink)

Flooded laundry room with dog in rain boots If water damage occurs in your home, call the professionals at SERVPRO of East Kalamazoo to help!

You can’t always avoid water damage to your home, as these cases often occur unexpectedly. However there are some steps you can take to protect your home and help to prevent water damage from occurring.

Regular maintenance is important in protecting your home from unwanted disaster. We have put together a few key items to check and be on the lookout for.

  • The water supply lines on any appliances such as a refrigerator or dishwasher should be inspected annually. Any lines with bulges or kinks that will not straighten out should be replaced.
  • Check under sinks throughout the home annually for any leaks or moisture buildup around joining pipes.
  • Keep an eye on ceilings after heavy rains. Water spots or spongy areas may indicate a leaky roof.

If you notice any signs of possible water damage call the experts of SERVPRO of East Kalamazoo at (269) 342-2366. We make water damage, “Like it never even happened.”

Water Damage Hazards in Kalamazoo, Michigan

12/14/2018 (Permalink)

Mixing water and electricity creates a potential for disaster, and since electrical hazards exists everywhere on the typical water damage job site, it is important to be aware of what to do. Water that comes into a home or building from either a roof leak or from water pipes in the attic is likely to intrude into the wiring system. Flooding can also pose a threat to your wiring system if the water reaches any ground level outlets.

The first thing to check is the power distribution box.  Turning off all circuit breakers at the power distribution panel is the easiest way to protect you, your SERVPRO of East Kalamazoo crew, and the building occupants from electrical shock hazards. If only a portion of the building was affected, then turn off all circuits that provide power to the damaged areas if water has intruded into wall cavities and electrical outlets. Use either a lockout device or tag out device when circuits are turned off to prevent any shock hazards.

If you’re facing a water emergency, call SERVPRO of East Kalamazoo at (269) 342-2366.  We make water damage “Like it never even happened.”

24 Hour Emergency Water Damage Service in Vicksburg, Michigan

12/13/2018 (Permalink)

With any leak, its the water you don't see that causes the most damage. Call us today at (269) 342-2366.

SERVPRO of East Kalamazoo understands that using the proper equipment makes a measurable difference in reducing claims loss expense.  When time matters, technology and equipment must be counted on to perform.  SERVPRO of East Kalamazoo will answer your call with fast action, exceptional equipment, and trained uniformed personnel.  Certainly, the right tool for the job is vital to timely mitigation, but perhaps more important, our water damage professionals thoroughly understand how to dry a structure and personal property effectively.

Available 24 hours a day, 365 days a year, SERVPRO of East Kalamazoo will work hard to restore your property and it's contents helping you become the hero in a disaster situation.  Call us today at (269) 342-2366.

Affected contents from a broken pipe in Scotts, MI

10/18/2018 (Permalink)

Place aluminum foil or wood blocks between furniture legs and wet carpeting.

We are water damage restoration specialists and are ready to restore your Scotts home back to pre-water damage condition. We quickly extract the water and then dry your property using state-of-the-art equipment. SERVPRO of East Kalamazoo uses moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry.

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Need Water Damage or Flood Cleanup Services? Call SERVPRO of East Kalamazoo Today – (269) 342-2366

Faster to your East Kalamazoo Water Damage Event

10/18/2018 (Permalink)

SERVPRO of East Kalamazoo provides 24 hour fire and water damage restoration.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of East Kalamazoo provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of East Kalamazoo arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (269) 342-2366

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Water Heater Maintenance for East Kalamazoo, Michigan

10/18/2018 (Permalink)

Call SERVPRO of East Kalamazoo at (269) 342-2366 with any of your restoration needs!

Leaks within a home or business can cause extensive damage if unnoticed for a long period of time.  Leaking water can seep into flooring, carpets, baseboard and walls while moving throughout the structure of the home.  Such a leak not only damages your property, it can also interrupt your day-to-day schedule. 

Since one out of every ten water incidents in a home is caused by a water heater, below are some tips and tricks to help provide some peace of mind:

  • Before doing any maintenance on your water heater, shut off the power at the service panel
  • Once every three months, drain one gallon of water from the tank. If you have hard water, do this every month to reduce sediment collecting in the bottom of the tank.
  • Once every two years, have your water heater inspected by a service technician.
  • Once every five years, have a service technician replace the anode rod.

If you didn’t get to these tips fast enough and have suffered from water damage, call SERVPRO of East Kalamazoo at (269) 342-2366.  We make water damage “Like it never even happened.”

Maintaining Your Sump Pump in Richland, Michigan

10/18/2018 (Permalink)

Keep your basement dry this spring with the proper maintenance!

The arrival of spring often signals lots of melting snow and heavy rainfall. If you have a damp basement or live in an area prone to flooding, you know that dealing with water damage can be a homeowner’s worst nightmare. If your home has a wet basement, you’re not alone. The American Society of Home Inspectors estimates that more than 60 percent of homes have issues with water in the basement.  A sump pump can be an effective option for preventing water damage.

 Installed in a pit in the basement, these units sense when the water from rain or snow melt is rising in the pit and approaching the floor level. The incoming water is then pumped outside before it can damage the home or its furnishings.  Sump pumps are relatively low-maintenance devices, but you can help keep your unit operational by inspecting it regularly. Steps in a regular maintenance program can include:

  • Check the discharge line to make sure it is not stopped up or frozen. If necessary, unclog the air vent hole in the line.
  • Check the inlet screen to ensure that it’s not clogged with any residue or debris.
  • Making sure the float component is unobstructed and can move smoothly.
  • Scan the pit and remove any visible debris, mud, or stones.
  • Test the pump by slowly pouring a bucket of water into the pit. The float should rise with the water level, triggering the unit to start pumping. If pumping doesn’t begin, check to see that the unit is plugged in. Your float switch or check valve may also be at fault.
  • Go outside to see that water is discharging and flowing where it’s supposed to go – well away from your home.

If the water is still too much for your sump pump to handle, Call SERVPRO of East Kalamazoo at (269) 342-2366.  We make water damage “Like it never even happened.”

Water damaged basement in Portage, MI

8/31/2018 (Permalink)

The water damage to this basement was caused by a broken pipe.

This basement was affected by a pipe break in the back storage room.  The water quickly filled in the unfinished back storage room and unfortunately made its way to the finished portion of the basement.  SERVPRO of East Kalamazoo received a phone call at 9am in the morning and was on site by 9:45am to start the extraction and drying process.  SERVPRO of East Kalamazoo was able to extract the carpet and pad, setup the proper amount of drying equipment and had the basement dry in 3 days.  SERVPRO of East Kalamazoo has highly trained technicians ready 24 hours a day, 7 days a week for your water damage emergencies.  Call our office any day or night at 269-342-2366 to make your water damage "Like it never even happened."

Your Home is Your Biggest Investment

12/6/2017 (Permalink)

Your home is more than likely the biggest investment that you will ever make and one that holds a lifetime of memories.

What happens if you wake up to see 2 inches of water in your kitchen?  What would you do?  Do you know who you would call?

We are SERVPRO® of East Kalamazoo and we have been serving homeowners and businesses like you since 1967.  

As a leader in the field of water damage repair and restoration, our crews are trained to help you when disaster strikes, they will help walk you through the drying process and answer any questions you may have.

If disaster strikes your home, be sure to remember to give us a call, SERVPRO® of East Kalamazoo at 269-342-2911

Getting Control Over Hidden Water Damage

12/6/2017 (Permalink)

Do you know that water leaks can highly affect the sale of your home? What's more, they can be a concern for new home buyers. However, most homeowners are usually unaware of the hidden leaks. With cracked pipes, leaking spigot and broken seals water will easily creep into some places it isn't meant to go. The end results will be more visible damages which include rot, damaged flooring, and blistered paint.

A minor water leak can increase your repair bills. But the good news is that you can easily prevent such situations. Noticing a sagging ceiling above your dining room table is easier. When looking for water damages you have to remember that these damages rarely turn up at the water source.

Some damages to expect

- Mold and mildew growth. With water leaks, you should also expect an unhealthy environment.     - Permanent water damages to carpets, wood, wallpapers, furnishing and paint. 
- Contaminated systems – including the ductwork. 
- Insulation and drywall which need replacement and removal. 
- If there is water trapped somewhere in your house, poor airflow will become a major problem.

But don't worry, our technicians At SERVPRO of East Kalamazoo are always ready to check out problems and offer solutions.

Have Questions? Call us 24/7 - 269-342-2911

11/16/2017 (Permalink)

Residential Services

Whether your Kalamazoo County home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Kalamazoo County commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: http://www.SERVPROeastkalamazoo.com/commercial-restoration-cleaning

We Answer The Phone Ready to Help, Call Us Now!

11/16/2017 (Permalink)

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of East Kalamazoo has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of East Kalamazoo

SERVPRO of East Kalamazoo specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

 269-342-2911

SERVPRO of East Kalamazoo Provides 24 Hour Fire and Water Damage Restoration Services

9/28/2017 (Permalink)

SERVPRO of East Kalamazoo is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (800) 630-7119

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of East Kalamazoo has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of East Kalamazoo

SERVPRO of East Kalamazoo specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Water Damage From Contaminated Water

9/28/2017 (Permalink)

Sewage back ups can happen to anyone! Here are a few Do's and Don'ts to keep you safe until SERVPRO can get there to assist you with cleanup.

  DO:

  • Avoid all contact with sewage and items contaminated from sewage.
  • Wash your hands thoroughly after contact with contaminated items.

DON’T:

  • Spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Use household fans to dry the structure and spread contaminants.
  • Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

Toilets are not the only source of a sewage back up, back ups can also happen in bath tubs and drains in the basement. If you're not sure if it's contaminated water please call SERVPRO to check it out instead of inspecting it yourself. Call today 269 342 2366